Lost games

Moderatoren: TheGrey, CM_Admin

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pverhoye
Beiträge: 2
Registriert: Freitag 1. September 2006, 10:40

Lost games

Beitrag von pverhoye » Freitag 1. September 2006, 10:45

Hi,

I've bought 5 games for my Nokia 6630 but yesterday my MMC card went corrupt (and the games were installed on the card). Now, I've kept the SMS messages that were sent to me but when I want to download the games again, I get the message that they were already downloaded and can't be downed again (which I do understand for piracy reasons).

However, is there a way that I can re-download the games anyway? I mean, I was still playing them, bought them and enjoyed them :-)
I can provide all transaction details if needed, and all.

Thanks for the help!

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CM_Admin
Site Admin
Beiträge: 3569
Registriert: Samstag 10. Mai 2003, 13:49

Beitrag von CM_Admin » Dienstag 12. September 2006, 14:48

Hi pverhoye,

Please send an e-mail and your transaction details attached to support@elkware.com and tell them about your problem. Hopefully they are obliging.

Chromatrix is not responsable for any sale issues. We >only< produce the content of the games.

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